Incident Management
Equip your team to respond quickly, lead decisively, and minimise impact during any crisis.
What is Incident Management?
Incident management is the structured approach to detecting, responding to, and recovering from disruptive events. Whether it’s a cyberattack, power outage, natural disaster, or reputational crisis — effective incident management ensures your organisation acts swiftly and confidently under pressure.
Playbooks & Plans
We create clear, scenario-based response plans and activation playbooks tailored to your environment and risk profile.
Roles & Communications
We define roles and escalation pathways to help your teams communicate effectively and make informed decisions fast.
Exercises & Debriefs
We run simulations and structured debriefs to test your team’s readiness and embed continuous improvement into every activity.
In New Zealand’s unique landscape, crises don’t announce themselves. When earthquakes strike, supply chains falter, or reputational issues emerge, the difference between quick recovery and lasting damage isn’t luck—it’s preparation.
Every day without a crisis management plan is a gamble with your business’s future, team’s security, and stakeholders’ confidence. The most expensive crisis plan is the one you create after disaster strikes.
